Jennifer has over a decade of experience in customer service, finance, and operations. Early in her career, she served as Office Manager at a tech support company and later managed finance for corporate monthly and annual reporting. She holds a BA in Hospitality Business with a focus on Hospitality Accounting, and graduated with honors from Michigan State University.

In her current role, Jennifer oversees budget compliance, program launches, government contract reporting, and events. She also co-founded a digital marketing and website agency with her husband, giving her practical, entrepreneurial insight she brings to her mentorship and operations leadership.

Jennifer is a committed traveler and reader, a die-hard hockey fan (Detroit Red Wings and Florida Panthers), and a proud dog parent to Ellie. Music and family are central to her.